Director of Strategy & Operations, Global Leadership Accelerator at Teach For All

About the role

• We are looking for a warehouse manager who will supervise all activities of the facility, oversee team performance, expedite the receipt and shipping of goods, and ensure efficient and organized storage.

Duties and responsibilities

• Manage all Receiving, Warehousing (both in-house and third Part / Consignment), and Dispatch operations.
• Manage all transactions into (Receipts) and out of (Shipments) in the Microsoft NAV system
• We are seeking a Director of Strategy & Operations to join our Global Leadership Accelerator at Teach For All. 
• The Accelerator aims to grow the leadership of tens of thousands of leaders who are working to reimagine education around the world.
• This includes hundreds of social entrepreneurs supporting nearly 15,000 teachers currently in classrooms, and over 100,000 alumni leaders, reaching millions of children in 60 countries and growing. 
• You will play a key role in designing and operationalizing the strategy for this highly entrepreneurial team. You will report directly to the Head of the Global Leadership Accelerator, who also serves as a Chief Learning Officer for our new Global Institute for Shaping a Better Future. 
• You are ideal for this role if:
• You are excited to be part of a fast-moving,  entrepreneurial team with a bold vision
• You are highly organized and love building systems but can also be flexible to emerging needs
• You are a strong strategic & critical thinker and  excel at day-to-day operations and project management
• You can synthesize complex ideas into clear, compelling communications
• You are a self-starter who also thrives in collaborative environments

Description of Job duties and Responsibilities:
Act as Chief of Staff for the Global Leadership Accelerator, enabling the team to maximize it’s impact, by building a thriving culture, strong systems, strategic clarity, & efficient operations. Responsibilities include:

• Strategic Planning: Partner with the Head of Global Leadership Accelerator and wider team to set strategic direction, facilitate long-term planning, and track progress
• Financial management: Oversee budget  in line with strategic priorities, and manage execution (e.g. budget management, vendor contracts & relationships, internal & external reporting)
• Team systems:  Build and manage systems (e.g., data, communications, knowledge management), continually looking for ways to innovate & optimize processes
• Team culture & operations: Lead on building  team culture, communications, &  collaboration, and support on processes for staff hiring, performance management & development
• Manage administrative  support:  Manage administrative personnel and contractors, delegating basic tasks where relevant (e.g., translation support, invoicing)
• Serve as a trusted advisor to the Head of Global Leadership Accelerator, providing thought partnership and support  on key strategic, operational & external engagement activities. 

Responsibilities include:

• Strategic support:  Develop and oversee our learning agenda; lead and manage execution of special strategic  projects; act as a thought partner on strategic issues
• Operational support: Provide high-level operational support (e.g., initiative implementation, complex work planning & scheduling, cross-team alignment & stakeholder management)
• External engagement: Support efforts to develop new partnerships; act as an ongoing  liaison for key partners; provide enabling support (e.g., research new opportunities, meeting prep)
• Provide project management support for flagship leadership programs (e.g., fellowships, workshop series, external leadership forums, CEO peer learning groups)
• Lead on communications, team logistics, marketing, content development, and impact evaluation
• Support efforts to launch leadership offerings within the Global Academy, as part of our newly launching Global Institute for Shaping a Better Future

Define and operationalize new approaches to scale so we can grow our reach & impact.  This includes:

• Knowledge management: Take our knowledge management to the next level, including defining a strategy, supporting the team to develop best-in-class knowledge products, driving uptake of our Resource Hub, and continually seeking opportunities for innovation (e.g. AI).
• Data & impact: Create and execute a new  data & impact strategy, so that we can rapidly learn & evolve our work internally, and communicate our impact externally; own all aspects of this work (e.g., data management, innovation on metrics, impact reporting, growing team’s capacity)

Experiences and attributes needed to successfully live into the role:

• Enjoys building structure & systems while also flexible to emerging needs
• Self-driven, self-motivated and highly organized; can manage multiple tasks with high reliability
• Demonstrated ability to collaborate effectively, ideally in diverse & cross-cultural environments
• Strong critical thinker who can problem-solve effectively  in complex situations
• Proficient in working with data to identify trends & insights 
• Excellent written communication & design; able to  synthesize complex information
• At least 2-4  years of work experience, preferably in a consultant or project manager role
• Demonstrated commitment to Teach For All’s vision & values
• Operates with humility & learning orientation;  committed to growing one’s  own leadership

Travel and Hours:
Travel is possible when it is safe to do so and in accordance with local travel guidelines. Given that we work across different time zones, some non-traditional hours for early or later calls are an expectation of this role. 

• Manage all Issuances to Production and all other Departments within the Microsoft NAV ERP system.
• Initiate, coordinate and enforce new and existing programs, and Personnel Policies and Procedures. across all BURN warehouses.
• Ensure compliance with government regulations regarding warehousing, material handling, and shipping requirements in line with existing and new legislation.
• Safeguard warehouse operations and material by establishing and monitoring security procedures and protocols.
• Ascertain and update inventory levels by conducting cycle counts and updating the ERP system.
• Work with members of the Supply Chain team and management to ensure reliable inventory planning.
• Maintain physical condition of the warehouse by planning and implementing new design layouts; inspecting equipment; and issuing work orders for repair and requisitions for replacement.
• Assist top management in achieving financial objectives by analyzing variances and initiating corrective actions that keep them to a minimum.
• Manage warehouse staff by recruiting and training employees.
• Maintain warehouse staff job results by coaching, counselling, and disciplining employees
• Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications as and when required or available.
• Ensure continuous improvement across all warehouse areas.

Compensation

• Salary for this position is competitive and dependent on country of hire, prior work experience and includes a comprehensive benefits package.