Director of Operations at Society for Family Health (SFH)

The Operations Director ensures the programme effectively delivers healthcare services to the community, manages resources efficiently, and maintains high-quality standards of care. This position requires a combination of healthcare expertise, leadership skills, and the ability to collaborate with various stakeholders to achieve program goals. 

The successful candidate will perform the following functions:

• Develop and implement operational plans, Coordinate and manage day-to-day program activities, ensuring alignment with program goals and timelines. 
• Manage resources and ensure that healthcare facilities are adequately staffed and equipped to provide quality services. 
• Monitor and evaluate the effectiveness of healthcare services and make improvements as necessary. 
• Collaborate with healthcare providers, community leaders, and other stakeholders to build and maintain strong partnerships and Communicate program objectives and outcomes to stakeholders and the community. 
• Oversee data collection, analysis, and reporting to track program performance and outcomes. 
• Stay informed about changes in healthcare policies and regulations that may impact the program.   

Qualifications/Experience 

• Bachelor's degree in healthcare management, public health, business administration, or a related field (master's degree preferably). 
• Minimum of 5 years prior experience in healthcare operations, preferably in a primary healthcare setting. 
• Strong leadership and management skills. 
• Knowledge of healthcare policies, regulations, and quality standards. 
• Excellent communication and interpersonal skills. 
• Proficiency in data analysis and use of healthcare management software. 
• Ability to work collaboratively with diverse stakeholders. 
• Problem-solving and decision-making abilities. 
• Flexibility and adaptability in a dynamic healthcare environment.