Deputy States Partnerships Manager at New Incentives

Job Summary

• The Deputy States Partnerships Manager is responsible for ensuring consistent vaccine supply and prompt action for supply-side issue resolutions and close adherence to the Supply-Side Action Protocol.
• This position supervises 3-7 Supply-Side Officers (SSOs) and further manages relationships with Supply-Side stakeholders such as CCOs, SIOs and others.

Position Responsibilities
Supply-side and Stakeholder Relationships (50%):

• Regularly review the Supply-Side Dashboard
• Conduct daily quality checks of the Vaccine Supply Case Log Attend SERICC meetings as necessary
• Resolve escalated supply-side issues at facility, LGA, State, or Zonal levels
• Participate in SERICC routine immunisation supervision and other activities
• Provide proper representation of NI and regular interaction with supply-side stakeholders
• Conduct field visit to resolve supply-side and stakeholder relations issues
• Periodic engagement with the religious and traditional leaders
• Provide direct and remote support to Stakeholder Relations Officers (SROs) where needed
• Support LCCOs or Apex Clinic Officers with transportation fare for collection of vaccines top up when necessary
• Follow up with SCCO/ASCCO, LCCOs, Apex HFs and NI health facility on supply issues
• Visit health facility and LGA PHC management to enhance relationships and improve vaccines supply
• Resolve misunderstanding between the Health Facility/Apex Clinic Officers/LCCO
• Log feedback of activities on MyDay app

Supply-Side Team Management (40%):

• Line managing Supply-Side Officers (SSOs).
• Assist the Deputy SRD in team management.
• Regular feedback to Deputy SRD on all plans and executed activities.
• Daily checks on all reportees’ ERB status, including Unified Status List, tasks, work day review and others.
• Resolving any pending issues in the Unified Status List.
• Checking the Master Expansion Gantt to make sure that activities are conducted on time.
• Ensuring all meeting notes are updated.
• Assist in planning of activities and ensure that all team members are passing Work Week Reviews and a majority are Passing assessments such as ABAE Employee Recognition Bonus.

Security Awareness (5%):

• Report all security incidents in areas of operations including incidents that do not directly affect staff and/or operations.
• Take responsibility for personal safety and the safety of team members as applicable on the field.
• Read and understand all Security documents on the context of operations including SOPs and Country Security Plan.

Other duties / Special Projects (5%):

• Other duties that may be assigned by Management.

Key Requirements
Education and Work Experience:

• Minimum of Bachelor's Degree, preferably in the field of Health or other Natural Sciences.
• Professional qualifications in the NGO sector will be advantageous.
• Minimum of 5 years relevant experience (preferably in an NGO).

Skills and Competencies:

• Fluency in local languages/dialects, especially Hausa.
• Nigerian nationals already based in NE Zone.
• Willingness to work at remote public clinics a few days per week and take public transport to reach them.
• Experience with the Nigerian health system and clinic documentation, particularly related to infant health and vaccinations.
• Experience in collecting, synthesising and drawing conclusions from (health) data desirable.
• Careful attention to financial matters and management of funds.
• Detail-oriented, diligent professional.
• Passion to help others and reduce infant mortality.
• Very good communication and writing skills, English, Hausa and dialects (verbal and written).
• Excellent responsiveness to email and phone requests
• Proficiency in Microsoft Word/Excel, internet browsers, smartphones and new communications technology in general.
• Hard-working, result-oriented and loyal.
• Motivation to work in a young organisation that is constantly changing based on stakeholder feedback and operates with a lean structure.