Debt Recovery Officer at Motion Yield Nigeria Limited

Job Description

• Utilize various skip tracing techniques and collection strategies  to locate the right parties in order to negotiate payment arrangements on high collectibility or value accounts.
• Negotiate payment terms and methods when the right party is reached. The process often requires reviewing the account information in the database, and/or asking probing questions of the consumer in order to better understand potential objections to payment.
• Overcome stalls and objections & suggest money sources for debt payment.
• Utilize payment options (credit cards, direct checks) and secure this information so that administrative services can process.
• Work closely with Branch Manager (BM) and Loan Officer (LO) to execute recovery techniques and strategies including, regular office and home visit , and collecting.
• Negotiate settlements outside of normal guidelines, authorize credit bureaus deletions, negotiate payment arrangements over a longer span of time than normal, take accounts out of treatment (close accounts) within certain guidelines.
• May advise management regarding collection strategy effectiveness for various portfolios.
• May help resolve higher level disputes .