Data Management Officer at Mercy Corps

General Position Summary

The Data Management Officer (DMO) will be responsible for supporting the Senior Data Management Officer (SDMO) with all data management functions including data collection instrument development, data collection, data analysis, Tola data update, and preparation of internal and external DQAs. S/he will work closely with MEL and program teams in his/her routine tasks for data consolidation. S/he will be responsible for the validation of data verified by the MEL Officers at the desk and in the field under the supervision of the Senior Data Management Officer. 

Essential Job Responsibilities

Data Planning and Design

• Support the Senior Data Management Officer (SDMO) to establish Data Quality and Management protocols, data plans and data procedures for BEGE and NE-NORE program.
• Support in the design of digital data collection tools, and plan for primary data collection.
• Support in the collection, and migration of data to/from a range of internal and external data management systems like Commcare, and ONA.
• Support with the Manipulation and linkage of different data sets as required.
• Support in performing database queries across multiple tables to extract data for analysis.

Data Management

• Support in the filing of data on Google Drive/Team Drive, as well as offline back-ups of BEGE and NE-NORE.
• Support the allocation and management of data-collection devices, ensuring that data-collection needs are met across BEGE and NE-NORE.
• Support with the development of the automated Indicator performance tracking table (IPTT) and Indicator plan matrix.
• Support in the Record /compile, clean, analyze and maintain the program database ensuring one-on-one status update.
• Support in the coordination of program data to generate and collect required information and data, ensuring accuracy and adherence to protocols, in the process of measuring results.
• Support in the Monthly quality checks, and data verification of program data.
• Support in the data entry on Tola for BEGE and NE-CORE.

Data Analysis and Reporting

• Support the Senior Data Management Officer (SDMO) in the analysis and timely dissemination of Post Distribution Monitoring and market price monitoring for Mercy Corps BEGE and NE-CORE Program.
• Contribute to the development and coding of tools for assessments.
• Contribute to methodologies for assessments, evaluations, and other MEL activities.
• Work alongside the Senior Data Management Officer (SDMO) and MEL team to orient the programme and partner staff on qualitative and quantitative tools as per the activity’s need.
• Work alongside the Senior Data Management Officer (SDMO) and MEL team to train the programme and partner staff on mobile data collection under the supervision of the MEL Coordinator.
• Support the review of data on the IPTT, Indicator drive and Tola.
• Support the (SDMO) with the Creation of a Program Dashboard with the use of Power BI

Capacity Building 

• Support the Senior Data Management Officer (SDMO) in the training of Mercy Corps staff on the use of MEL Technologies, such as ONA/ODK, Commcare, Power BI, Tableau, TOLA and Advance Excel.
• As needed, support in the training and oversight of enumerators for data collection.

Additional Tasks 

• Support with other tasks as required by the supervisor.

INTERNAL AND EXTERNAL COORDINATION

• Active contributor and collaborator with programs, sectors, regional and global counterparts to promote the use of learning best practices.
• Strengthen linkages with other internal resources, including the Digital Library, Hub, and Connect, to enhance organizational learning where relevant.

ORGANIZATIONAL LEARNING

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

ACCOUNTABILITY TO BENEFICIARIES

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.

Supervisory Responsibility: None

Reports Directly To: Senior Data Management Officer.

Works Directly With: Response Director, Program Sector Managers, Program Managers/directors, Reporting & Communications Officers, Finance, and Operations teams. Coordinates with MCN PaQ unit (including CARM team).  

Knowledge and Experience

• BA/S degree/HND in Computer science, Data science, research methods, statistics, economics, social sciences, project management and any other relevant field.
• 3+ years of progressive work experience in Data management, Database management, and development programming required with proven use of program technology.
• Excellent computer skills (especially Microsoft Office applications) and ability to use information technology as a tool and resource.
• Demonstrated experience with ICT for MEL, building or coding mobile data collection forms into XLSforms, including experience with Open Data Kit platforms such as ONA/ODK.
• Demonstrated experience and Knowledge in the use of at least one Data collection software (Commcare preferable).
• Should possess advanced Excel skills, use of advanced Excel formulas, use of Pivot table, and building of interactive dashboards.
• Should possess advanced skills in the use of Database software. MS Access, Azure, SQL
• Should be able to use Power queries to transform data, building interactive dashboards with Power Bi.
• Demonstrated experience and Knowledge in the use of at least one indicator management software e.g. TOLA-Activity, Monitor, DIS, DHIS and demonstrate use.
• Demonstrated experience and Knowledge in DQA and MEL system assessment processes.
• Should have good knowledge of a MEL Plan, indicator plan matrix, and Indicator tracking table.
• Should have good knowledge of the data management processes for MEL.
• Demonstrated experience and Knowledge in performing quality checks, and data verification.
• Ability to summarize and simplify complex information and communicate it to the targeted groups.
• Experience with data management including the ability to structure and collate data sets for ease of analysis preferred.
• Good command of English writing skills.
• Previous experience in northeast Nigeria or a similar context is essential.