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  • Posted: Aug 18, 2025
    Deadline: Aug 28, 2025
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  • HerVest is a social enterprise providing financial inclusion for women through a Gender Lens Investment (GLI) approach. We are committed to improving women’s lives through greater access to and use of financial services.

     

    Customer Success Executive

    Salary: 150k

    Responsibilities

    • Verify customer details to ensure they match their HerVest account information.
    • Maintain accuracy and efficiency in all tasks.
    • Update customer records and information in the system as required.
    • Assist with other administrative tasks related to customer verification and success
    • Provide excellent customer service and support throughout the verification process.
    • Reporting on customer issues and detailed data driven metrics to improve customer experience.
    • Proactively reach out to customers and promptly resolve issues, complaints and document feedback
    • Report any discrepancies (fraud cases) or issues to the supervisor promptly.

    Check how your CV matches this job

    Method of Application

    Interested and qualified candidates should forward their CV to: people@hervest.ng using the position as subject of email.

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