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  • Posted: Aug 18, 2025
    Deadline: Aug 28, 2025
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    HerVest is a social enterprise providing financial inclusion for women through a Gender Lens Investment (GLI) approach. We are committed to improving women’s lives through greater access to and use of financial services.

     

    Customer Success Executive

    Salary: 150k

    Responsibilities

    • Verify customer details to ensure they match their HerVest account information.
    • Maintain accuracy and efficiency in all tasks.
    • Update customer records and information in the system as required.
    • Assist with other administrative tasks related to customer verification and success
    • Provide excellent customer service and support throughout the verification process.
    • Reporting on customer issues and detailed data driven metrics to improve customer experience.
    • Proactively reach out to customers and promptly resolve issues, complaints and document feedback
    • Report any discrepancies (fraud cases) or issues to the supervisor promptly.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should forward their CV to: people@hervest.ng using the position as subject of email.

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