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  • Posted: Aug 19, 2021
    Deadline: Aug 31, 2021
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  • Inguest Global Partners Limited is a Professional Service Consulting Firm and one of the fastest growing in Nigeria emerging as the Africa’s foremost People Consulting Firm.
    Read more about this company

     

    Customer Service Representatives

    Our client, a reputable Commercial Bank, is seeking to urgently hire Customer Service Representatives.

    Job Location: Victoria Island, Lagos

    Job functions:

    • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
    • Maintain documentation of customer inquiries and responses for future reference.
    • Direct or route customer calls to appropriate personnel for assistance.
    • Handle dissatisfied customers politely and professionally.
    • Track and follow up on all customer request promptly.
    • Maintain broad knowledge of all company products, services, and promotions.
    • Identify and implement new process plans to improve customer support service.
    • Manage a large volume of customer calls in a friendly and courteous manner.
    • Provide exceptional customer service.
    • Greet and address customers in a friendly and respectful way.

     Requirements

    Experience, Qualification, and Required Skills:

    • Minimum of HND/BSc degree from a reputable institution
    • Must have completed NYSC
    • Not more than 28 years
    • The candidate must be very smart
    • Excellent communication skills (both written & oral)
    • Good interpersonal skills
    • Professional, able to maintain confidentiality and ethical behavior

    Salary: N75,000.00 monthly gross

    Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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