Zenith Bank Plc was established in May 1990, and commenced operations in July of the same year as a commercial bank. The Bank became a public limited company on June 17, 2004 and was listed on the Nigerian Stock Exchange (NSE) on October 21, 2004 following a highly successful Initial Public Offering (IPO). Zenith Bank Plc currently has a shareholder base of ...
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This is a full-time hybrid role for a Customer Service Representative at Zenith Bank Plc in Lagos.
The Customer Service Representative will be responsible for providing exceptional customer support, managing customer inquiries, ensuring customer satisfaction, and delivering a seamless customer experience.
The role allows for some flexibility to work remotely.
Qualifications
Customer Service Representatives, Customer Support, and Customer Satisfaction skills
Experience in Customer Service and Customer Experience
Strong communication and problem-solving skills
Ability to multitask and work effectively in a fast-paced environment
Knowledge of banking procedures and services
Proficiency in relevant computer applications
Bachelor's degree in Business Administration or related field
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