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  • Posted: Sep 26, 2023
    Deadline: Sep 30, 2023
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    Monmartt is a one stop store for babies to toddlers . We feature great varieties of products for Newborn, Infants and Toddlers. Our aim is to ensure that we meet all our clients needs with efficient customers services inline with our policy and procedure.
    Read more about this company

     

    Customer Service Representative

    Responsibilities

    • Attend to customers online via various platforms.
    • Answer phone calls.
    • Attend to customers online via all platforms.
    • Maintaining a positive, empathetic and professional attitude towards customers at all times.
    • Acknowledging and resolving customers' complaints.
    • Processing orders, forms and requests.
    • Keeping records of customers interactions, transactions, comments and complaints.
    • Ensuring customer satisfaction.

    Working Hours:

    • Mondays to Saturdays: 8:30am to 7pm - Adeniji Branch
    • Sundays: 12:00pm to 06:00pm. (Yaba Branch)
    • 6 Off days in a month including 2 Sundays.

    Remuneration

    N50,000 - N65,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: shopatmonmartt@gmail.com and cc: contactus@monmartt.com using the Job Title and Location as the subject of the email.

    Note

    • Candidates are expected to resume immediately.
    • Candidate should reside within a reasonable commutable distance from Adeniji, Lagos Island.

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