Customer Service Representative at HRLeverage Africa

Core Responsibilities

• Addressing customer questions about products, services and orders.
• Identifying and resolving customer issues in a timely and efficient manner.
• Offering accurate and helpful information to customers.
• Taking and processing customer orders, ensuring accuracy and timely fulfillment.
• Keeping accurate records of customer interactions and transactions.
• Identifying opportunities to recommend additional products or services to customers.

Requirements

• Must have a Bachelor's Degree in communications or any other related field
• Should have at least 2 years of experience as a customer service representative
• Experience in a retail environment will be an added advantage
• Must stay in Ikoyi or its' environs (Onsite role)
• Excellent communication and time management skills