Customer Service Representative at Excel and Grace Consulting

Location: Oniru, Lekki, Lagos

Job Responsibilities

• Provide excellent customer service to ensure satisfaction
• Make menu recommendations, answer questions and share additional information with restaurant patrons
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Take orders from the phone and social media accounts.
• Communicate order details to the Kitchen Staff.
• Follow all relevant health department regulations
• Provide excellent customer service to guests.

Key Job Requirements

• Candidates should possess a minimum of Bachelor's Degree / HND qualification with 3 - 5 years work experience.
• Strong verbal communicator
• Attentiveness and patience for customers.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Experience in food services or sales is an added advantage)
• Must be social media savvy.

Salary
N150,000 - N180,000 monthly.