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  • Posted: Mar 12, 2026
    Deadline: Mar 26, 2026
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  • Acabado Products is a company that manufacture and sale bakery products that provides bakers with healthy, affordable and quality raw baking materials that helps to enhance the quality and desired creativity of their baked goods in the shortest of time. 
    Read more about this company

     

    Customer Service Representative

    Job Summary

    • The Customer Care Representative Officer will be responsible for:
    • Responding to customer inquiries via phone, email, and social media.
    • Handling customer complaints and resolving issues professionally.
    • Providing accurate information about company products and services.
    • Recording customer interactions and feedback in the company system.
    • Following up on customer concerns to ensure resolution.
    • Collaborating with other departments to resolve customer problems.
    • Maintaining customer records and reports.

    Required Skills and Competencies

    • Interested candidates should possess a Bachelor's Degree with years of work experience.

    Technical Skills:

    • Customer Relationship Management (CRM) software usage
    • Basic computer literacy (MS Word, Excel, Powerpoint, email systems)
    • Data entry and documentation skills
    • Knowledge of company products and services

    Soft Skills:

    • Excellent communication skills
    • Active listening ability
    • Problem-solving and conflict resolution
    • Patience and empathy
    • Time management
    • Professional attitude

    Personal Attributes:

    • Friendly and approachable personality
    • Ability to work under pressure
    • Attention to detail
    • Teamwork and collaboration.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: acabadoproductscvs@gmail.com using the Job Title as the subject of the mail.

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