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  • Posted: Sep 13, 2021
    Deadline: Sep 20, 2021
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  • Inter-Arc Consultants Ltd, Benin City is a management and training consulting firm. It provides the under-listed services inter-alia to individuals, groups and organization: Human Resources Training Development and Event Management. Executive and Workforce Hiring Services. Management Support and Resource Services. Agency Services. Outsourcing. The ...
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    Customer Service officer

    Responsibilities 

    • Manage phone calls
    • Identify and assess customers’ needs to achieve satisfaction
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits

    Requirements

    • Proven work experience as a customer service officer 
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Proficiency in Microsoft Office packages 
    • Ability to multi-task, prioritize, and manage time effectively
    • HND/BSC 

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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