Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: May 13, 2022
    Deadline: May 31, 2022
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Proven methodology, profound impact, and sustainable results. These are the component that makes our company unique. At Fadac Resources we provide businesses with human capital solutions that can help improve oral performance while reducing employment practice risk. We can assist organization no matter how large or small to establish , outsource and troubl...
    Read more about this company

     

    Customer Service Officer

    Our client is an FMCG retail outlets all around Nigeria. They specialize in the wholesale distribution of home appliances products. They are in need of a Customer Service Officer.


    RESPONSIBILITIES

    • Deal directly with customers either by telephone, electronically or face to face
    • Respond promptly to customer inquiries and complaints
    • Obtain and evaluate all relevant information to handle product and service inquiries
    • Provide pricing and delivery information
    • Process orders, forms, applications and requests
    • Keep records of customer interactions and transactions
    • Record details of inquiries, comments and complaints
    • Record details of actions taken
    • Prepare and distribute customer activity reports
    • Maintain customer databases
    • Follow up on customer request
    • Provide feedback on the efficiency of the customer service process

    REQUIREMENT

    • Minimum Qualification of Bachelor Degree
    • 2 - 3 years of proven work experience as a Customer service representative
    • Interpersonal skills
    • Communication skills - verbal and written
    • Listening skills
    • Problem analysis and problem-solving
    • Candidates must reside within Ojota and its environs.
    • Attention to details and accuracy

    Method of Application

    Interested and qualified? Go to Fadac Resources on fadacresources.zohorecruit.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Fadac Resources Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail