Fresh Jobs at Fadac Resources

Our client is an FMCG retail outlets all around Nigeria. They specialize in the wholesale distribution of home appliances products. They are in need of a Customer Service Officer.

RESPONSIBILITIES

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries and complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders, forms, applications and requests
• Keep records of customer interactions and transactions
• Record details of inquiries, comments and complaints
• Record details of actions taken
• Prepare and distribute customer activity reports
• Maintain customer databases
• Follow up on customer request
• Provide feedback on the efficiency of the customer service process

REQUIREMENT

• Minimum Qualification of Bachelor Degree
• 2 - 3 years of proven work experience as a Customer service representative
• Interpersonal skills
• Communication skills - verbal and written
• Listening skills
• Problem analysis and problem-solving
• Candidates must reside within Ojota and its environs.
• Attention to details and accuracy

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Our client is a leading Company in the sales and production of color and filler masterbatch. They have a state of art technology used in the extrusion and masterbatch production process. Due to expansion they are in need of a Sales Executive.

Duties and Responsibilities:

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Meeting daily, weekly, and monthly sales targets.

Requirements

• Minimum qualification of Bachelor's Degree
• Minimum of 5 years cognate Sales experience in chemical industry.
• Experience in Masterbatch sales will be added advantage.
• Self-motivated and hardworking.
• Result driven with constant desire to earn high income.
• The ability to work both independently and as part of a team.
• Excellent organisation and problem solving skills.
• Ability to work with minimal supervision.
• Good interpersonal skills.
• Territorial Knowledge.