Customer Service & Marketing Supervisor at Handyman Daige Properties

Key Responsibilities

• Support the development and implementation of sales strategies
• Guide/motivate the team towards achieving set goals
• Actively work with team members and their prospects to achieve sales
• Ensure that all clients are happy and satisfied with our services and products
• Request for/organize seasonal trainings for team members
• Create a warm, cordial and enabling environment for team members
• Takes on Ad-hoc responsibilities that are relevant to the department
• Meet with prospects and clients interested in properties to offer them real estate deals
• Communicate with clients to identify their requirements and choice of property
• Oversee the preparation and approval of documents such as purchase agreements, and lease contracts
• Coordinate the closing of property deals to ensure vital documents are signed and payment received
• Oversee arrangements to give prospective buyers the view of a property before closing deals
• Act as intermediaries liaising between property sellers(handyman daige) and prospective buyers to facilitate property deals
• Conduct the inspection of a property to ensure the terms and conditions of sales are met before closing sales deals
• Provide periodic reports to sales managers on sales operations and generated returns using CRM systems

Requirements

• B.Sc. Degree in Marketing or any related field from a recognized University
• 5-7 years proven experience in sales/marketing and customer service
• Strong communication, interpersonal and negotiation skills
• Ability to work independently and meet targets
• Proficiency in CRM tools and Microsoft Office Suite
• Experience in real estate sales is a strong advantage
• Customer-focused mindset with problem-solving abilities
• Experience in real estate is a plus.