Customer Service Intern at Melios Limited

Overall Expectations

• Provide assistance to the customer success team.
• Contribute to departmental goals and help identify areas of improvement.
• Provide strategic support in identifying new development channels and  managing client's portfolio.
• Follow up and maintain good communication with Clients.
• Perform any other tasks relevant to business and departmental goals as directed by management.

Qualifications

• University Degree in any Business or Customer related course with minimum of Second Class Upper.
• Applicants who are awaiting NYSC or just recently completed NYSC (no more than 1 year) are encouraged to apply.

Skills and Qualities:

• Ability to work in both large and small teams.
• Ability to carry out tasks in accordance with defined procedures and instruction.
• Ability to maintain confidentiality.
• Ability to work on own initiative with limited supervision.
• Excellent communication, influencing and interpersonal skills, and must have the ability to document and present clearly.
• Ability to communicate orally with vendors, clients, management, and other co-workers, both individually and in front of a group is crucial.
• Exceptional customer service and follow up skills.
• Female preferably for gender balance.