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  • Posted: Jan 21, 2021
    Deadline: Jan 31, 2021
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    TekniTeed NG is one of the fastest growing industrial spares and packaging solutions marketing house in Nigeria. We specialize on conveyor spares, power transmission, fluid power, automation, OEM after-market parts, material handling and industrial tools. We are a single source supplier for the supply of the most important brands in the world. We have ove...
    Read more about this company

     

    Customer Service Executive

    Location: Ikeja, Lagos

    Job Description

    • As the first point of contact for most clients, endeavor to answer telephone inquiries in an efficient, friendly, and professional manner. This also includes monitoring & control of visitors.
    • Provide support to the Sales/Marketing/Logistics Team.
    • Prepare Sales Advice/Quotations/Invoices/Delivery notes and marketing materials and standard letters.
    • Liaise with vendors & third Parties regarding the administration of sales process.
    • Update company databases and may include current customer accounts.
    • Participate in key result areas and KPI review processes to establish areas for improvement
    • Achieve planned reporting time in quality and timeliness.
    • Achieve a savings plan for the company.
    • Manage relations with employees to guarantee a stress-free working environment.
    • See to it that all project works carried out in the Company are safe and are done in an environmentally-friendly manner.
    • Ensure that processes in the Customer Service department are not hazardous to the health and safety of all staff.
    • Ensure that subordinates in the Customer Service department are aware of the company's HSE policies and see to it that they comply at all times.
    • Ensure proper use and upkeep of company property.
    • Follow-up on all shipments to ensure that we meet the service standard agreed to us with the client.
    • Carry out any other assignment as may be given by the MD, and Head of Operations.

    Job Qualifications

    • Bachelor's Degree
    • Experience: 3 - 5 years.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@tekniteedng.com using the Job Title as the subject of the email.

    Note: Only applicants within the region of Agege, Ogba, Opebi, Ikeja, Oshodi, and Berger will be shortlisted.

  • Send your application

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