Customer Service Executive at Kartel Energy January, 2025

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- Customer Service Executive at Kartel Energy
- View Jobs in Power / Energy / View Jobs at Kartel Energy
Posted: Jan 7, 2025

Deadline: Not specified
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Kartel is a leading brand of backup power systems including Inverters, Solar Panels, UPS, Solar Charge Controllers, Deep Cycle batteries etc. Our products are recognized worldwide for their resilient quality and reliability for a wide range of domestic and commercial applications.
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Customer Service Executive
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 3 years
- Location Lagos
- Job Field Customer Success, Service & Operations
Description
- Customer Support: Handle inquiries via phone, email, and chat to address questions related to products, installation, and service maintenance.
- Issue Resolution: Assist customers with troubleshooting, resolving complaints, and coordinating with the technical team for on-site assistance when needed.
- Order Processing: Guide customers through the purchasing process, including quote requests, orders, and payment-related inquiries.
- Product Knowledge: Stay updated on the latest solar products and services offered to provide informed guidance to customers.
- Follow-Up: Conduct follow-up calls or emails to ensure customer satisfaction and provide additional support as needed.
Requirements
- Interested candidates should possess a BSc in relevant field with 2 -3 years work experience.
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Customer Service Executive at Kartel Energy

Customer Service Executive

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Customer Service Executive at Kartel Energy

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