Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

intake banner
  • Posted: Aug 30, 2021
    Deadline: Sep 10, 2021
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • To inspire the world with innovative technology,support and services that enrich peoples lives and contribute to a socially responsible, sustainable future.Providing products and services that give customers the best satisfaction
    Read more about this company

     

    Customer Service Executive

    Job Responsibilities

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Communicating with customers through various channels.
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    • Keep records of customer interactions, process customer accounts and file documents.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Generate sales lead for our products (computers, phones, accessories as well as home & office appliances)
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Ensure customer satisfaction and provide professional customer support.

    Requirements

    • Proven customer support experience or experience as a Client Service Representative
    • Strong phone contact handling skills and active listening
    • Familiarity with CRM systems and practices
    • Ability to multi-task, prioritize, and manage time effectively
    • At least a bachelor’s degree in a relevant field.

    Method of Application

    This job has expired. Application is no longer allowed

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at ... Back To Home
View Hot Nigerian Jobs Today »

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

GmailGmail YahoomailYahoomail