Customer Service/Admin Support at Alpha Mead Facilities & Management Services (AMFacilities)

Location: Asaba, Delta State

Responsibilities

• Manage filing of documents
• Collate and distribute mail
• Prepare communications, such as memos, emails, invoices, reports, and other correspondence
• Attend to visitors, guests, or employees from several departments on key issues
• Screening phone calls and routing callers to the appropriate party.
• Generate reports and presentations.
• Identify and assess customers’ needs to achieve satisfaction
• Maintain polite and professional communication via phone, e-mail, and mail.
• Ensure proper documentation of every complaint filed

Requirements

• B.Sc./H.N.D in any degree from a reputable institution in the country
• Minimum of 2 years of experience as a customer support officer in a structured organisation
• Excellent written and verbal communication skills
• Proficiency in the use of Microsoft Applications such as Word, Excel, and PowerPoint
• Attention to detail and problem-solving skills
• Candidate must be resident in Asaba, Delta State