Customer Representative at LEAM Consulting Limited

Job Brief

• We are looking for a Customer Representative to provide excellent customer service and meet sales quotas for our business.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Ensure racks are fully stocked
• Manage returns of merchandise
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements and Skills

• Candidate should possess a minimum of an OND in any relevant field with 1-2 years experience.
• Proven work experience as a customer Representative, Sales Associate or similar role
• Understanding of the retail /bulk sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments