Customer Relationship Manager at Limeswood Int'l Company

Job Overview

• We are seeking a highly motivated and results-driven Customer Relationship Manager to join our team.
• The ideal candidate will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving business growth.

Key Responsibilities:

• Develop and maintain strong relationships with existing customers, identifying opportunities to deepen these relationships and increase customer loyalty.
• Proactively identify customer needs and provide tailored solutions that meet or exceed their expectations.
• Manage the entire customer lifecycle, from initial contact to ongoing relationship management.
• Resolve customer inquiries and complaints in a timely and professional manner.
• Collaborate with cross-functional teams to ensure seamless customer service delivery.
• Achieve and exceed sales targets and revenue goals.
• Stay up-to-date with industry trends and best practices in customer relationship management.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in customer relationship management.
• Proven track record of success in building and maintaining strong customer relationships.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Experience working in a bank, preferably GT Bank or Access Bank, is a strong advantage.