Customer Relationship Manager at Infytel Communications

Key Responsibilities

• CRM System Management
• Customer Engagement & Retention
• Data Analysis & Reporting
• Customer Support Coordination
• Collaboration & Stakeholder Engagement

Qualifications & Experience

• Education: Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
• Preferred: Professional certifications in CRM systems (e.g.,Salesforce, HubSpot, Zoho CRM,Microsoft Dynamics).
• Experience: 4-5 years of experience in customer relationship management, sales support, or marketing analytic.
• Proven experience working with CRM software and analytic tools.