Customer Fulfilment Associate at Supermart Express Service

Responsibilities

• Pick customer orders from supermarkets and local markets
• Pick items that are in good condition and without defects
• Abide by customers’ special instructions when picking orders
• Diligently apply company’s standard operating procedures when picking customer orders
• Suggest alternatives when ordered items are unavailable
• Provide real-time order picking updates to Supervisor
• Daily reconciliation of all expenses
• Assist Merchandisers with periodic stock updates
• Liaise with supermarket staff and local markets on any operational changes and communicating same to Supervisor and other relevant team.

Qualifications and Requirements

• Good experience, Passion is much preferred
• Retail experience preferred but not required
• Excellent knowledge of FMCG brands
• Must be computer literate
• Ability to easily identify fresh produce at supermarkets and local markets
• Good negotiating skill
• Excellent communication and interpersonal skills
• Maintain high standards of cleanliness and presentation
• Ability to multi-task and work under pressure
• Must have integrity and high moral standards
• Must pay attention to detail
• Ability to take initiative and work independently without supervision
• Must have a functional Smart phone.

Why work with Supermart.ng?

• A very unique opportunity to work in a fast paced, structured and technologically driven environment
• A chance to become part of a high dynamic team growing the ecommerce space in Nigeria
• An opportunity for a personal and professional growth in a fast growing sector.