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  • Posted: Mar 15, 2023
    Deadline: Mar 29, 2023
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    TruPurpose Job Shop Limited is a Management Consultancy firm located in Ibadan. We arelicensed by the Federal Ministry of Labour andEmployment andhavebeen in operation for more than a decade. Presently, we provide recruitment services in South-West Nigeria. Our services include recruitment, background check, staff outsourcing, overseas university placement, ...
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    Customer Experience Officer

    Job Responsibilities

    • Communicating with customers across various channels
    • Acknowledging & resolving customer complaints
    • Processing orders & requests
    • Helping clients make up their mind on items to purchase
    • Cross-selling & up-selling products & services
    • Overseeing deliveries of orders to customers
    • Ensuring customer satisfaction & ensuring professional customer support.

    Job Requirements

    • Candidates should possess an HND / Bachelor's Degree
    • MUST have 1 - 2 years relevant experience as a Customer Experience Officer, Customer Service Executive or a related role
    • Social Media savvy. Must be proficient in the use of Instagram
    • Female
    • MUST reside around Bodija
    • 22 - 26 years old
    • Excellent communication skills
    • Customer service oriented
    • Proficiency in CRM software is an advantage
    • Attention to detail
    • Proficiency with Microsoft Word, Excel & PowerPoint
    • Possessing sales skills (cross-selling & up-selling) is an advantage.

    Method of Application

    Interested and qualified candidates should send their Application / CV to: trupurposejobs@gmail.com using the position title and location e.g "Estate Surveyor - Adamasingba" as the subject of the mail.

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