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  • Posted: May 15, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Lorgarithm is a global recruitment, and talent Factory located within the hearth of Africa.
    Read more about this company


    Customer Service Representative Intern

    Job Overview:

    • We are seeking a highly motivated and skilled Customer Service Representative to join our team on a full-time, permanent basis. As a Customer Service Representative, you will be the first point of contact for our clients and will play a crucial role in ensuring their satisfaction with our products and services.

    Key Responsibilities:

    • Respond to customer inquiries and provide accurate information about our products and services
    • Assist customers with product orders, payments, and returns
    • Troubleshoot and resolve any customer issues or complaints in a timely and professional manner
    • Collaborate with other departments to ensure prompt and efficient resolution of customer inquiries
    • Maintain up-to-date knowledge of our products, services, and policies
    • Identify and escalate any potential issues or trends to the appropriate teams
    • Provide excellent customer service and build strong relationships with clients
    • Meet and exceed performance metrics and targets set by the company


    • High school diploma or equivalent, Bachelor's degree preferred
    • Minimum of 1-2 years of experience in a customer service role
    • Excellent communication and interpersonal skills
    • Strong problem-solving and decision-making abilities
    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
    • Proficient in Microsoft Office and customer service software
    • Knowledge of the software industry and customer service best practices is a plus
    • Bilingual candidates are encouraged to apply

    Method of Application

    Interested and qualified? Go to Lorgarithm on to apply

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