At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe...
As the Customer Care Representative, you will be responsible for providing prompt and professional support to customers, resolving inquiries and complaints, and ensuring a positive customer experience across all communication channels.
Responsibilities
Respond to customer inquiries, complaints, and service requests via phone, email, and other channels
Provide accurate information on products, services, billing, and technical issues
Log, track, and resolve customer issues in line with service level standards
Escalate complex cases appropriately and follow up to ensure resolution.
Requirements
Minimum of HND / Bachelor’s Degree in any discipline
At least 2 years experience in a customer service or call center role, preferably in telecoms
Strong communication skills with good problem-solving ability
Computer literacy and familiarity with CRM or customer support systems.
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
Gmail
Yahoomail