Customer Care Representative at Nextin Services

Responsibilities

• Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
• Answer any questions the customer may have about available products and services
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Select appropriate responses to customer issues and work quickly to resolve them
• Anticipate customer needs, following up with previous customers to offer reorders or additional services
• Call center or customer service experience preferred
• Willingness to participate in training before hire and on-the job
• Excellent listening skills and an empathetic voice and manner
• Dedication to customer satisfaction
• Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
• Familiarity with all of the goods and services offered by the company.

Requirements

• Candidates should possess an OND / HND / Bachelor's Degree with 0 - 1 year relevant work experience