Counselor Educator at Medecins Sans Frontieres

Main Objective of the position

• Perform cunseling and/or education sessions to patients, following different medical and mental health MSF protocols and procedures, in order to improve their psychosocial condition.

General Accountabilities

• Identify the psychosocial, socio-economic and administrative needs for patients
• Actively promote the availability of counselling services and carry out, individual or in group counseling, basic psycho educational sessions, to patients, their families (when needed), in order to alleviate their psychosocial difficulties within the project scope.
• Refer patients to other specialists or other institutions for further assistance, when necessary in order to propose the best support available.
• Participate in the creation of any material needed for counseling activities and look after it,
• Keep files and statistics of daily activities and participate in team meetings to share experiences and discuss special cases with other counselors, preserving confidentiality
• Inform line manager of any problem of any kind arising during the day-to-day activities.
• Take active part in trainings, supervisions/intervisions and support the activities manager when necessary in doing sensitization for MSF staff or external partners about mental health /psychosocial issues.
• Discuss difficulties and problems in counselling with supervisor

MSF Section/Context Specific Accountabilities

• Identify the psychosocial, socio-economic and administrative needs for patients
  • Actively promote the availability of counselling services and carry out, individual or in group counseling, basic psycho educational sessions, to patients, their families (when needed), in order to alleviate their psychosocial difficulties within the project scope.
  • Refer patients to other specialists or other institutions for further assistance, when necessary in order to propose the best support available.
  • Participate in the creation of any material needed for counseling activities and look after it,
  • Keep files and statistics of daily activities and participate in team meetings to share experiences and discuss special cases with other counselors, preserving confidentiality

• Inform line manager of any problem of any kind arising during the day-to-day activities.
  • Take active part in trainings, supervisions/intervisions and support the activities manager when necessary in doing sensitization for MSF staff or external partners about mental health /psychosocial issues.
  • Discuss difficulties and problems in counselling with supervisorPerform duties observing the MSF policies and in compliance with relevant SOPs of the department, and immediately reporting to supervisor whenever compliance is or cannot be met.

Data and reporting:

• Ensure regular reports on activities, assessments, follow-up and other related documents to ensure the quality and reporting of the project data.
  • Support MHS to set inputs for MHPSS reports (MMR, 12M, others), and set the reports when needed.
  • Maintain and ensure strict confidentiality of the patients’ data, report and everything as well MSF documents.

Supervision/meetings:

• Participate in weekly supervision for cases from MH supervisor/MHAM/MTL and share challenges with supervisor in an immediate manner.
  • Attend and actively participate in group and individual clinical supervision with the MHAM/MH supervisor
  • Attend the project meeting on daily, weekly or monthly basis and share the update of activities.
  • Any other responsibilities assign by supervisor based on need.
• Provide Psycho-stimulation, support group sessions, and one-on-one emotional support counselling and guidance to caregivers and malnourished children, survivors of violence, SV and IPV (children, adolescents, adults and elders) and other vulnerable groups.
• Provide group counselling when needed
• Provide referrals for clients in need of additional specialized mental health support.
• Develop action plans to address patients’ physical, emotional, psychological, social, protection, and provide

follow up to ensure provision of needed services.

• Give survivors information (psychoeducation) and help them identify their needs and options (coping mechanisms).
• Participate in the setting, implementation and reporting of psychosocial activities and other group interventions with specific target population (Survivors of violence, ITFC patients, ITFC caregivers, others).
• Seek out patients that have defaulted while in collaboration with the outreach team.

• Ensure that in providing psychosocial support to the patients, their rights, needs and wishes are prioritized:
  • To be treated with dignity and respect
  • To allow them choose a course of action in dealing with the violence
  • To ensure privacy and confidentiality
  • To ensure non-discrimination
  • To provide comprehensive information to help make their own decision
  • Treat patients and other vulnerable beneficiaries with respect, kindness and in a caring manner, always

maintaining confidentiality and based on patients’ needs and wishes.

• Work in close collaboration with the other team members health promotion (HP) team, medical team and other actors regarding community awareness raising about SV/IPV and the importance of MHPSS component on ITFC interventions, stigma, health consequences, comprehensive medical support, including psychosocial needs and importance of access to care, and assisting with sensitization of new staff on the importance of Mental Health in Sokoto MSF interventions.
  • When possible, ensure the awareness raising activities in the community in conjunction with the HP team so that they can understand about the involvement of MH in SGBV, Malnutrition, and promote initiatives to get the support.
  • Conduct focus group discussion with family members, community members and neighbours in the field or in the health care centre to understand specific needs.
  • Work in collaboration with the medical team (doctors, nurses, midwives and other actors) to ensure comprehensive support for the patients and caregivers at ITFC unit (based on MSF MHPSS intervention plan).

• If needed, support referral pathway, with MTL support when patients’ needs requires more specialized MHPSS

support (psychiatric/pharmacological care).

• Assist with initiation of culturally sensitive community support programs in collaboration with the outreach team.
• Take an active role in trainings/interventions and support the MHS, MHAM, MTL when necessary in doing sensitization for MSF staff or external partners about MHPSS
• Perform duties observing the MSF policies and in compliance with relevant SOPs of the department, and immediately reporting to supervisor whenever compliance is or cannot be met.

Data and reporting:

• Ensure regular reports on activities, assessments, follow-up and other related documents to ensure the quality and reporting of the project data.
• Support MHS to set inputs for MHPSS reports (MMR, 12M, others), and set the reports when needed.
• Maintain and ensure strict confidentiality of the patients’ data, report and everything as well MSF documents.

Supervision/meetings:

• Participate in weekly supervision for cases from MH supervisor/MHAM/MTL and share challenges with supervisor in an immediate manner.
• Attend and actively participate in group and individual clinical supervision with the MHAM/MH supervisor
• Attend the project meeting on daily, weekly or monthly basis and share the update of activities.
• Any other responsibilities assign by supervisor based on need.

REQUIREMENTS & QUALIFICATIONS

To apply for this role applicants MUST meet the following criteria:

• Education    Counseling, social work, psychology or other similar degree/diploma
• Experience    At least 1-year experience is essential. Experience with NGO desirable.
• Languages    Local language essential. Mission language desirable
• Knowledge    Essential computer literacy (word, excel and internet)
• Competencies    Results, teamwork, flexibility, commitment to MSF Principles, Service Oriented