Compressed Natural Gas (CNG) Marketing Officer at Matrix Energy Group

Commercial & Marketing Oversigt

• Manage the implementation of marketing and business development initiatives for the CNG business.
•  Identify prospective customers and onboard new clients.
• Maintain and grow relationships with existing customers to ensure customer satisfaction and retention.
• Prepare proposals, quotations, and commercial documentation for clients.
• Support contract administration and ensure proper documentation of customer agreements.
• Conduct market surveys and gather competitor intelligence to support business strategy and decision-making.
• Monitor customer usage trends and provide feedback to management on opportunities for business growth.
• Promoting the company’s CNG products and services to target markets.

Customer Relationship Management

• Serve as a point of contact for customer inquiries and requests relating to CNG products and services.
• Follow up on customer complaints and ensure timely resolution in collaboration with relevant departments.
• Maintain accurate customer records and update client databases regularly.
•  Support the preparation of customer reports and account performance reviews.

Operational Coordination

• Liaise with internal teams, contractors, consultants, and service providers to support smooth project and operational activities.
• Monitor the progress of assigned activities and escalate operational issues where necessary.
• Support the coordination of logistics and operational requirements for CNG projects and customer deliveries.
• Ensure compliance with company policies, safety standards, and regulatory requirements during operations.

Reporting & Administration

• Prepare periodic reports on sales activities, customer engagements, market trends, and business performance.
• Maintain proper records of transactions, customer interactions, and commercial documentation.
• Assist in tracking invoices, payments, and customer account status.
• Support management with data analysis and presentations relating to the CNG business.

QUALIFICATION REQUIREMENTS

• Bachelor’s degree in Engineering, Business Administration, or a related field.
• A Master's degree and a relevant professional certification is an added advantage.
• 5-6 years’ relevant experience in marketing, sales, customer relationship management, in the oil & gas/energy sector.
• Proven experience in the CNG sector or similar energy-related fields, with a solid understanding of industry trends and regulatory frameworks will be a string advantage.

SKILLS REQUIREMENT

• Entrepreneurial mindset with strong problem-solving capabilities.
• Demonstrated ability to build and lead teams effectively while promoting a collaborative work environment.
• Ability to work independently and make sound commercial and technical decisions.
• Excellent verbal and written communication skills
• Strong analytical and financial acumen.
• Commitment to high standards of integrity, safety, and sustainability.
• In-depth understanding of regulatory requirements in the CNG sector.
• Negotiation and Relationship management skills
• Ability to efficiently manage and develop client portfolios.