Communications Manager at DAI

Position Objectives:

• The Communications Manager will provide strategic inputs and operation support to the implementation of the HCD+ Communications, knowledge management, and learning portfolio.
• In line with the Communication strategy, he/she will work under the guidance of the Chief Operating Officer to produce high-impact deliverables - such as newsletters, case studies, discourse events, websites, knowledge-sharing events, social media, online resource platforms, media products, and media campaigns - that are relevant for project teams, employees and clients.
• This role will require technical rigor and leadership skills as well as strong hands-on capabilities in research, technical writing, concept design, and implementation.

Responsibilities & Duties:  

• The Communications Manager will provide inputs into the development of strategies, processes, and initiatives to improve business development, corporate services and program delivery.
• Ability to write analytical reviews, evidence-based opinion pieces, success stories, case studies, resources, guides, and toolkits.
• Develop and define the knowledge management strategy and maintain high-quality, up-to-date, and searchable content for audiences of varying skill levels.
• Establish writing guidelines based on knowledge base best practices and develop the team to ensure they are achieving or surpassing them
• Development of internal & external newsletters where applicable.
• Develop tools and initiatives to engage employees and improve performance.
• Conceptualise, plan, manage, and execute successful knowledge sharing events including seminars/webinars, peer learning sessions.
• Event management: convene and participate in Industry events for strategic marketing and positioning for HCD+
• Establish writing guidelines based on knowledge base best practices and develop the team to ensure they are achieving or surpassing them.
• Implement strategies to increase visibility and brand credibility among target audiences to support project positioning.
• Website management: publish news stories from industry events, and new project updates.
• Social Media management and content creation
• Other duties as specified by the Line Manager 

Reporting: 

• The Communications Manager will report to the Chief Operating Officer.  

Qualifications and Experience:

• A Master’s degree in a humanities course such as mass communications,strategic communications, literature, law, knowledge management or a relevant field from a top university.
• 8-10 years of work experience with steadily increasing responsibility in research & analysis, communications, or knowledge management roles.
• Good qualitative and quantitative research skills and the ability to deliver technically rigorous documents.
• An expert from any of the East or West African countries, preferably not Nigerian.
• Someone who has worked for international media houses – print, tv or radio and/or has worked for consulting firms. 
• Professionalism and demonstrated experience
• Excellent oral and written communication skills, including the ability to synthesise large amounts of information, and repurpose messages for different audiences.
• High attention to detail and commitment to high-quality work.
• Cross-cultural competence, comfortable engaging in a global firm, a proven ability to work across multiple business functions and proficient at managing stakeholders
• Fluency in English and French language is an added advantage