Communications Assistant at WaterAid

Job purpose 

• The Communications Assistant will provide support the Communications Officer and the broader Policy, Advocacy and Communications (PAC) team in executing various communication strategies, plans and activities.
• This role involves coordinating the production of communication materials, managing media relations, and ensuring effective documentation and dissemination of project outcomes to diverse stakeholders and audiences.

Accountabilities
Communications & Media:

• Support the Policy, Advocacy, and Communications unit in facilitating communications and media needs for campaigns, key events, and support to Civil Society and Media Networks.
• Work with the Communications Officer to ensure compliance with all branding requirements of donors and the Country Programme.
• Support the development of project case studies, impact surveys, and other research to inform stakeholders about critical WASH service delivery issues.
• Support dissemination events to share policy research reports in water, sanitation, and hygiene.
• Monitor and evaluate communications and media coverage, maintain relationship with media persons liaise with and liaise with.
• Maintain updated folders on the comms shared drive and manage access to documents.
• Regularly update the stakeholder lists to ensure all contact information is current and accurate. 
• Manage WaterAid’s website and social media platforms by ensuing timely postings, monitoring of feedback and documentation of transactions through storage in appropriate formats.

Content Creation and Design:

• Support Communications Officer in the capturing, editing, and posting of content to both internal and external WaterAid social media platforms.
• Create graphic designs using tools like Canva for various communication materials.
• Document quarterly reports and summarize them in the newsletter template on Mailchimp.
• Engage the procurement team for producing communication materials and follow the finance process for raising payments.

Person Specification

Essential Criteria:

• University Degree in Mass Communication, Social Science, Development Studies, or related fields.
• Minimum of 2 years experience in communication and/or media relations.
• Ability to shoot and edit content for social media.
• Proficiency in graphic design using tools like Canva.
• Experience in preparing reports and case studies.
• Knowledge of website/content management systems.
• Basic understanding of development issues, particularly WASH issues.
• Excellent command of the English language, with strong verbal, written, and editorial skills.
• Understanding of media and social media as influencing tools.
• Experience liaising with journalists.
• Knowledge of measuring and analytics tools.
• Excellent organization and time management skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to work independently and collaboratively.

Desirable:

• Communications or media-related degree.
• Experience working for an NGO.
• Experience in a communications and/or media role for an international organization.
• Experience influencing decision-makers through media work.
• Interest in international development.
• Experience managing content on an intranet.