Communication Officer at UNICEF

Job no: 546755
Location: Maiduguri, Borno
Level: NOB, #118386
Level: NO-2
Contract type: Fixed Term Appointment
This is a national post open to Nigerian nationals
Categories: Communication / External Relations

Job Description
How can you make a difference?

• Under the direct supervision and general guidance of the Chief Field Office, P5, the Communication Officer assists in planning, implementing, monitoring and evaluating an advocacy and communication strategy to get children’s and women’s issues into the public domain, strengthen political will in support of UNICEF's mission and objectives at state country level, and enhance the organization’s credibility and brand.

Tasks / Responsibilities
Communication materials:

• Ensure that the production of communication products and materials is timely executed and followed up to support country communication strategy, regional and global campaigns and priorities and to support resource mobilization as set out in the work plan. Tasks include:
  • Implement the tasks in the country communication work plan and strategy as assigned.
  • Gather content and coverage of relevant country efforts to identify effective relevant country programme activities and results. Develop complementary, country specific and local community materials and activities.
  • Produce advocacy and communication materials (e.g. briefing notes, images, video. Web pages etc.) that meet the country and global standards as set out in the Communication Toolkit.
  • Assist in drafting and editing articles, press releases, human interest stories and other advocacy / information materials for both web-based and traditional media, as appropriate.
  • Follow up on the production of advocacy and communication materials (e.g., films, videos, audio-visuals, etc.), and oversee the qualitative aspects of production, (e.g., quality control, translations, reviews of layout and graphic design etc.) to meet standards as set out in the Communication Toolkit.
  • Establish or maintain an up-to-date documentation centre for communication materials including publications, press releases and clippings, photographs, audio-visual materials, web resources etc.

Media relations:

• Effective and timely professional assistance and support are provided in developing, drafting and maintaining contact information, materials and relationships with journalists and media outlets covering all media – print, TV, radio, web etc. – in the country, to communicate the story of UNICEF's cooperation to a wider audience. Tasks include:
  •  Maintain and update media relations contact list/database. Ensure rapid and accurate information dissemination to the media.
  • Assist in developing and maintaining close collaboration with mass media, as well as with groups and organizations whose support is essential to the achievement of advocacy and communication objectives.
  • Assist in drafting and editing articles, press releases, human interest stories and other advocacy/information materials in all media formats, as appropriate.
  • Prepare background communication and promotional materials for briefing and visits of media and other special interest groups. Assist in the planning, logistic and administrative arrangements for them.
  • Assist in collaborating with the media through activities such as organizing project site visits, facilitating photo coverage and TV footage and utilizing both web-based and traditional media as appropriate.
  • Monitor and evaluate the use and effectiveness of media materials. Maintain a library of coverage (clippings, coverage etc.).

Monitoring and evaluation:

• Regular monitoring and evaluation activities are undertaken according to the work plan to ensure maximum impact and continuous improvement of country communication efforts. Ensure results and reports are prepared and shared on a timely basis. Tasks include:
  • Contribute to developing an advocacy and communication strategy by coordinating appropriate audience research and compiling and analysing relevant data.
  • Monitor and evaluate the appropriate and timely dissemination of advocacy and communication materials to target audiences, and participate in the evaluation of their impact. Monitor and evaluate the use and effectiveness of media materials. Maintain a library of coverage (clippings, coverage etc.)
  • Monitor the public perception of UNICEF in the country and recommend appropriate action to maintain a positive image for the organization.
  • Assist in providing feedback to DOC on the use and appropriateness of global communication materials such as publications, images and multimedia products.

Celebrities, partners and special events:

• Ensure that the Country Office’s contact list of individuals, groups, organizations and fora (including Government, UN, and bilateral counterparts), are maintained and further developed, whose support is essential to/can assist in achieving the advocacy and communication objectives and who support and are able to actively participate in special events and activities that further the country programme goals. Tasks include:
  • Help organize and generate public support for special events and activities to promote country programme goals.
  • Assist in developing and maintaining close collaboration with mass media, as well as with groups and organizations whose support is essential to the achievement of advocacy and communication objectives.
  • Maintain and update celebrity and partner contact lists/database for country office.
  • Monitor / document process and effectiveness of working with these individuals/organizations.
  • Prepare background communication and promotional materials for briefings and visits of media, Goodwill Ambassadors, donors, National Committee representatives and other special interest groups. The task includes preparing information materials (e.g., press releases, programme summaries, country fact sheets and media kits), and assisting in the planning, logistics and administrative arrangements.

Job Requirements
To qualify as an advocate for every child you will have:

• University Degree in Communications, Journalism, Public Relations or a related field is required.
• Two years of professional work experience in communication, print and broadcast media, or interactive digital media and field work experience is required.
• Fluency in English and working knowledge of the local languages at the duty station are required.

For every Child, you demonstrate:

• UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA)

The UNICEF competencies required for this post are:

• Builds and maintains partnerships (I)
• Demonstrates self-awareness and ethical awareness (I)
• Drive to achieve results (I)
• Innovates and embraces change (I)
• Manages ambiguity and complexity (I)
• Thinks and acts strategically (I)
• Works collaboratively with others (I)