Communication/Customer Support Executive at Institute of Agribusiness Management Nigeria (IAMN)

Job Description

• Include but not limited to the following:
• Onboard new clients into the various business components of the  organization
• Manage customer experience towards attaining high customer retention and growth
• Identify and Resolve Customer complaints in timely manner
• Respond promptly, effectively and courteously to customer enquiries through various channels such as email, social media and telephone. 
• Assist customers

Requirements:

• BSc/HND in any discipline
• Excellent interpersonal and communication skills
• Positive Attitude to Work and desire to work for longer hours
• Proficiency in the use of Microsoft Office