Commercial Operations Manager at Hazon Holdings

Business Unit:

Activa Foods Limited

Department:

Sales Projection

Reports to:

CEO

Position Summary

• We are in need of a Commercial Operations Manager who is to manage and oversee Activa Foods commercial and field operations and ensure the efficient, accurate and consistent operations of the business.
• To monitor the timeliness, quality, and budget of products, troubleshoot and provide solutions to set backs that may occur.
• Provide a positive and accountable leadership example to the Commercial Operations Team.

Essential Job Responsibilities and Functions

• Work in cooperation with the Managing Director to meet standards and goals.
• Supervise and work directly with a team of Logistics and sales executives to ensure that essential policies and procedures are being followed throughout the team and orders are been fulfilled in record time to aid customer satisfaction
• Set a clear structure for the commercial group and effectively communicate this internally and with customers.
• Know the expectations set forth in the Commercial contracts and work with other departments to maintain accountability when developing plans to meet the requirements of the contract.
• Hold weekly meetings to review work and verify information is being obtained.
• Actively involved in wholesale and retail Marketing Operations
• Collaborate with Operations officers regarding Labor, job supervision, and problem solving.
• Facilitate communication between manufacturing, shipping, and supervisors when needs arise in cooperation Field Quality Controllers.
• Manage employee productivity and accountability in various ways including the vehicle tracking software.
• Reassign work as needed among the Operations team based work load fluctuations.
• Support Sales and Estimating in negotiating with General Contractors regarding contracts and scope of work. All change orders will be handled by operations after jobs are initially contracted.
• Work in cooperation with Administrative Operations to ensure that administrative tasks are being completed in a timely and thorough manner that is supportive to commercial Operations and other departments.
• Travel to satellite offices as needed and in cooperation with Quality Controllers for the purpose of training, support, and evaluation.
• Review reports to ensure tasks such as due dates, completion forms, billing and collection are being accomplished in a timely manner.
• Other duties as assigned by the Managing Director.

Qualification

• Minimum 3 years experience in FMCG marketing and sales (Compulsory)
• Minimum of 5 years experience in sales/commercial operations (Compulsory)
• Degree in Business Administration, Supply Chain Management, Finance, or relevant fields
• Must have FMCG Background (Compulsory)
• Must be young and agile

Skills and Qualities:

• Display proficient computer skills (Microsoft word, excel, outlook)
• Communicate clearly (written and oral) in English.
• Confront/Discipline other employees in a respectful manner.
• Well-rounded in business, Sales and Marketing operations
• Carry out end to end commercial, brand and operational support
• Negotiation and procurement skills