Commercial Manager (Freight Forwarding) at ONEPORT 365

Role Summary

You are required to develop and maintain a pricing mechanism for our various branches across Nigeria ensuring we are competitive with our pricing. The role requires a strong commercial and operational focus individual to drive results and growth by building on the established customer service structure and operational performance

The role requires putting structure in terms of pricing and providing commercial know-how with respect to our services such as:

• Customs Brokerage

• Shipping

• Inland Logistics

• Warehousing

• Marine Insurance

Key Tasks and Responsibilities

• Operating as the commercial glue that joins up business decision-making with the Commercial and financial impacts and facilitating tough choices as necessary across the business. 

• Optimize the top line for OnePort 365 by setting market-relevant product prices to move the target volumes at the right price and ensure OnePort 365 is a price giver and not a price taker.

•  Drive and recommend Commercial strategy, both short-term and long-term. Should be focused on generating new streams of revenue. 

• Gather and translate market data for commercial function and achieve business objectives 

• Business stakeholder management, and the development of internal pricing systems APPLICABLE to all vendors/3PL suppliers. 

• Building new optimization models and collaboration with business (including sales, finance, procurement, and operations) across all OnePort implants.

• Supporting the product team with the full development of the OnePort Africa Price Index (OPAI) 

• Market Intelligence and Optimisation 

• “Preach” the message of digitization of trade for the African market

• Negotiating contracts minimizing/ liabilities/ indemnities on the company.

• Recognizing business opportunities and reporting monthly new prospects.

• Registration with various vendor entities, FMCGs for future/potential projects. 

• Risk assessments on various projects/ clientele in terms of exposure

• Recognizing future investments and applying on contracting with entities, scheduling meetings with clientele for further development on clearing and transport volumes expected reporting packs to be generated and shared on market overview and KPIs. 

• Getting costs from stakeholders, negotiating, and following up for approvals from clients. 

• Preparing quotations and sending them out to clients. 

• Getting approval from clients i.e., transport/ additional clearing charges, etc.

• Service clients with information and support (i.e., following up to resolve escalated issues) and building relationships. 

• Overseeing full clearing activities and monitoring end-to-end delivery with SDM’s, finance, and haulage teams.

•  Assisting and mentoring CRMs/ SDMs work. 

• Financial management of files increases profitability while maintaining the same quality to value. 

•  Look to strategically improve procedures internally by reviewing and developing operational process flows to enhance the workflow and save cost.

•  Invoice delivered shipments timely and correctly. 

Team Management

• Set and distribute KPIs to team members

• On the job training and development of team members

• performance management cycle activity with team members

• Others to be discussed upon resumption