Cold Caller at People Capacity Management

Key Responsibilities    

• Make outbound calls to potential customers to introduce our products/services.
• Follow up on leads and conduct research to identify potential prospects.
• Manage and track all sales activities in the CRM system.
• Set up meetings or appointments between potential customers and sales representatives.
• Achieve or exceed monthly and quarterly targets for lead generation and appointment setting.
• Provide daily and weekly reports on call activities and results.

 Requirements   

• A minimum of 2 years’ experience in cold calling
• Knowledge of hospitality, travel, and sales conversion is an added advantage     
• Fluent spoken and written English    
• High emotional intelligence and customer-first mindset    
• Organised, proactive, and tech-comfortable (Google Suite, WhatsApp, CRM)