Co-Working Space/Workstation Manager at Globalclique

Job Description

• We are seeking a tech-savvy, customer-focused, and organized Co-Working Space / Workstation Manager to oversee the daily operations, client services, and infrastructure of our co-working space in Lekki Phase 1, Lagos.
• The ideal candidate will ensure a seamless experience for all users, maintain the functionality of facilities, and foster a collaborative and productive environment.

Responsibilities

• Oversee the day-to-day management of the co-working space, ensuring smooth operations and a welcoming atmosphere for clients.
• Manage client onboarding, reservations, and workspace allocations.
• Coordinate the setup, configuration, and maintenance of workstation infrastructure, including IT tools, connectivity, and office equipment.
• Troubleshoot and resolve issues related to workspace operations, equipment, and technology.
• Develop and enforce rules, guidelines, and security protocols for the co-working space.
• Monitor workspace usage and performance, ensuring optimal occupancy and client satisfaction.
• Collaborate with clients and stakeholders to understand needs and recommend enhancements.
• Plan and execute marketing strategies to attract and retain tenants.
• Organize community events, workshops, or networking opportunities to build a sense of community among users.
• Maintain documentation such as client agreements, operational procedures, and maintenance logs.
• Stay updated with industry trends and recommend upgrades or improvements to the co-working space environment.

Qualifications

• Bachelor’s degree in Business Administration, Office Management, Real Estate, Information Technology, or a related field.
• A minimum of 3 years of experience managing a co-working space, workstation environment, or similar facilities.
• Strong problem-solving skills with keen attention to detail.
• Excellent communication and interpersonal skills to work effectively with diverse clients and team members.
• Proficiency in workspace management software and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage projects efficiently.
• Knowledge of real estate or co-working space operations is an added advantage.