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  • Posted: Jun 2, 2023
    Deadline: Not specified
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    Jobrole Consulting Limited is a Talent Management Company that offers innovative talent and business solutions to drive performance and acceleration. Our focus is to develop and implement new ideas and strategies for Organizations to enhance their business processes and growth. The depth of our expertise is defined by a carefully selected pool of consultants...
    Read more about this company

     

    Client Services Officer

    Responsibilities

    • Developing effective communication platforms for clients and staff.
    • Inspiring repeat business from clients.
    • Conducting customer service workshops and presentations.
    • Monitoring and measuring client satisfaction.
    • Liaising with different departments about client queries.
    • Offering advice to clients on services and products.
    • Developing surveys and capturing client information.
    • Participating in marketing campaigns.
    • Dealing with client requests and troubleshooting problems.
    • Ability to prepare and review contract bids

    Qualifications

    • Business degree or related qualification.
    • Strong communication skills.
    • Ability to meet deadlines.
    • Computer literacy.
    • Calm, polite, and professional behavior.
    • Reliable and self-motivated.
    • General business knowledge.
    • High service orientation.

    Method of Application

    Interested and qualified candidates should send their CV to: jobroleconsulting@gmail.com using the Job Title as the subject of the mail.

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