MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 countries and with a combined experience of over 80years.
Our global network of partners and experience means that our clients enjoy all the benefits of a local office, while drawing upon our multi...
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The Client Service Executive works with the HRBP to align business objectives with resources and management in designated organizations and develops solutions based on customers’ strategic business and technical requirements ascertained from working with multiple business units across the customer's organization.
Also, the Client Service Executive resumes in the client’s office, supervises seconded staff and will be responsible for the employee life cycle.
Job Responsibilities
Recruitment and Onboarding of staff on behalf of clients managed.
Ensure that all Resource Details are captured on HRIS.
Ensure Resources have HMO, Pension, and ID cards.
Ensure prompt payment of salary to Resources according to SLAs.
Ensure that Client receives invoices promptly according to SLA.
Ensure 100% SLA compliance.
Schedule annual training and village meeting for all external resources
Maintain new entry and exit templates with correct required supporting credentials and document.
Reduced time in complaint resolution.
Maintaining healthy business relationships with clients and resources.
Job Requirements
BSc / HND in Social Sciences
1 year experience in customer service, administration, or HR
CIPM Certification is an added advantage.
Proficient in Microsoft Office Application
Must be available to resume in client office and supervise all resources activities.
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