Client Relationship Officer at Fiphs Infrastructure Limited

Job Role / Objectives

• We are recruiting a young and dynamic Client Relationship Officer who would be responsible for supporting the end-to-end process of contract management for the organization from the bidding process to project close out.

Responsibilities

• Assist in developing winning bids through understanding and preparation of bid tenders and other requirements.
• Strengthen relationships with new and existing customers.
• Follow up with outstanding receivables, and create collection strategies.
• Maintain effective working relationships internally and externally.
• Building and maintaining relationships with clients and key personnel within customer companies.
• Assistvisitors and customers with general enquiries.
• Research and analyze the identification of commercial opportunities.
• Monitor market conditions and follow market trends to develop strategies for maximizing margin contributions.
• Assist in managing the expenditure of the commercial budget.
• Ensure invoicing team raise invoices within stipulated/set timelines.
• Prepare and review contractual or commercial documents and agreements.
• Interpret financial, operational, commercial or customer insights to support business planning and development.

Qualifications / Requirements

• B.Sc. or equivalent in the Social Sciences or related field
• 0 - 3 years’ work experience in sales and marketing management
• Membership of professional management associations will be an added advantage
• Strong Negotiation skills.
• Excellent Communication and Interpersonal skills
• Construction or related industry experience is an added advantage.
• A Self-motivated, proactive, professional, result oriented individual
• Great team player.