Client Relations Officer at Hoop Telecoms

Job Summary

• The Client Relations Officer is responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, resolving issues, and supporting business growth through excellent service delivery.
• The role acts as the main point of contact between the company and its clients, ensuring positive customer experiences and long-term retention.

Job Requirements

• Excellent communication and interpersonal skills
• Strong problem-solving ability
• Customer-focused mindset
• Organizational and reporting skills
• Ability to work under pressure
• Proficiency in Microsoft Office or CRM systems
• Reside on the island .