Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
We are a team that consists of intellectual young minds that specializes in Executive Search/Head Hunting Recruitment & Selection Get Qualiï¬ed Scheme CV Review/Creation Training
Job objectives:
Are you a dynamic and customer-focused professional looking for an opportunity to be part of a leading medical facility? Join our client team in the capacity of a Client Liaison Officer and play a vital role in ensuring top-notch client experiences and effective communication between our client facility and its valued clients.
The ideal candidate will have excellent communication and customer service skills, as well as the ability to build relationships and resolve issues. He or she will be responsible for managing client expectations, providing status updates, and ensuring that all client needs are met in a timely and efficient manner.
Our client is a thriving fertility clinic dedicated to helping individuals and couples achieve their dream of parenthood. They are committed to providing the highest standard of care and cutting-edge treatments in the field of reproductive medicine.
Principal Duties / Responsibilities
Operational Responsibilities:
Enquiry Taking:
Enquiry Follow-Up (FLU):
FLU on Way Forward:
IVF Call Centre FLU:
Front Desk Duties:
Handle front desk responsibilities, including welcoming clients, providing assistance, and maintaining a professional and organized reception area.
Strategic Responsibilities:
MD Facebook Live Program:
Creative Approvals:
Doctor and Hospital Relationships:
Learning and Growth:
Job Requirements
To be successful in the role, the candidates should meet the following requirements:
Education:
Possess a minimum of HND (minimum of Upper Credit) or BSc. (minimum of 2 nd Class Lower) in any Social Science or Supply Chain field
Experience:
Minimum of 3 years’ relevant work experience
Technical Competencies:
Managerial Competencies:
Behavioural Competencies:
Interested and qualified candidates should forward their CV to: recruitment@estradaintl.com using the position as subject of email.
Build your CV for free. Download in different templates.
Join our happy subscribers