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    • Client and Partner Engagement Manager at HELP

    Posted: Sep 6, 2021
    Deadline: Sep 30, 2021
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  • Client and Partner Engagement Manager

    Responsibilities

    • Creates, develops, and leads strategy on client/partnersourcing, client management, client engagement and driving client retention. 
    • Identifies, pitches, negotiates, and closes partnerships on behalf of HELP.
    • Manages client/partnership pipeline and cultivate relationships with HELP clients/partners.
    • Manages the entire product life cycle from client/partner’s requests=, through to client support and to ensuring successful client/partner experience and translates clients’/ partner requests executable work items across the teams at HELP Station.
    • Identifies and manages timely responses to client’s request and provides escalation management on behalf of HELP Station. 
    •  Manages client & customers feedback collection methods and provides a system for receiving these feedbacks and turning them into action items.
    • Collaborates with internal teams in product, technology development, marketing, and etc. to design new products or improve existing product features.
    • Uses both qualitative and quantitative data and market research to identify new clientele in the market, conduct sales forecasting and various product pricing.

    Performs all other duties as required.

    Method of Application

    Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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