Vendease is a fast-moving consumer goods e-procurement platform for B2B clients in Nigeria, with a mission to ensure hotels & restaurants are free to focus on catering for their customers. We take the problem of food supply-availability and quality off restaurant owners, so that they can focus on serving their customers. As an online marketplace, we give res...
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You will be responsible for monitoring the growth of the city and ensuring the efficient operation of the city you handle..
You will have a primary responsibility for providing leadership in driving sales with an emphasis on increasing retention and dependency of existing customers; increasing the client base and monitoring customer satisfaction.
Responsibilities
Manage the relationship with a designated key account, ensuring high levels of customer satisfaction and retention.
Monitor stock levels at the store and the company's inventory, and ensure restocking as needed.
Work with internal stakeholders, such as logistics and supply, to ensure products are always available and meet customer demand.
Collaborate with a team of merchandisers to receive real-time information and make informed decisions.
Develop and implement strategies to increase sales and maximize profits for the key account.
Analyze market trends and customer data to identify opportunities for growth and develop effective sales plans.
Prepare regular reports on sales performance, customer feedback, and market trends for the key account.
Negotiate contracts and pricing with the key account to meet both parties' needs and expectations.
Build and maintain strong relationships with the key account, including regular face-to-face meetings and communication.
Requirements
Successful experience in a managerial role with a team of not less than 10.
6+ years in leadership roles driving and implementing revenue growth and successful experience building and managing exceptional sales and customer service teams
Inspirational Leadership style and hands-on approach
Demonstrated ability in all aspects of leadership, including motivation.
Successful experience in using data analytics to monitor and evaluate sales teams against stated expectations, in addition to aligning and changing behavior with performance expectations
Excellent written and verbal communication skills, including presentation and public speaking skills
Experience working with multiple office locations as well as at-home agents
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