Chief Operating Officer at Hive HR

Role Overview

• The COO will be responsible for driving operational excellence, scaling distribution channels, and building systems that make the Furniture and Home Decor Showroom a leading African design brand.
• This includes overseeing logistics, supply chain,technology integration, and people management while staying rooted in design culture and creativity.

Key Responsibilities
Operations & Strategy:

• Lead day-to-day operations of , ensuring smooth alignment between showroom, warehouse, and distribution.
• Drive the warehouse acquisition and setup strategy, ensuring efficient inventory management and product flow.
• Implement interstate distribution networks for furniture and interior solutions.
• Develop KPIs for performance, efficiency, and profitability.

Design & Product Knowledge:

• Collaborate closely with design and creative teams to ensure operations align with brand aesthetics and quality standards.
• Stay deeply knowledgeable about furniture and interior trends,materials, and finishes.
• Ensure showroom and retail teams have the right product knowledge training.

Business Development & Growth:

• Scale businessinto new cities and markets through partnerships, distribution, and retail presence.
• Drive revenue through showroom sales, B2B contracts, and online platforms.
• Explore regional and international market entry.

Technology & Systems:

• Lead tech-driven solutions for inventory, e-commerce, logistics, andcustomer experience.
• Implement ERP/CRM systems to streamline operations.
• Monitor online sales and digital engagement with tech integration.

Team & Leadership:

• Build and manage a high-performance operations team (warehouse, logistics, retail, and client relations).
• Mentor managers and foster a culture of accountability, innovation, and design passion.
• Work closely with the CEO and creative directors to ensure vision execution.

Requirements

• Bachelor’s Degree in Business, Operations, or related fields (Masters is a plus).
• 7+ years’ experience in operations, preferably in interior design, furniture, retail, or logistics-heavy sectors.
• Proven experience in scaling businesses across multiple locations.
• Strong knowledge of supply chain, warehousing, and distribution management.
• Passion for design, architecture, and interiors (must love design culture, not just numbers).
• Tech-savvy with experience in ERP, CRM, or other business systems.
• Strong leadership, problem-solving, and execution skills.

Qualities We Value:

• Design-driven operator with business acumen.
• Strategic thinker who can balance creativity and efficiency.
• Hands-on leader who thrives in building systems from scratch.
• Tech-forward mindset with love for innovation.

Engagement

• Full-time executive role.
• Competitive salary + performance incentives.
• Opportunity to shape Africa’s next iconic design and lifestyle brand.