Chief Operating Officer at DCSL Corporate Services Limited

Requirements 

• 12–18 years’ senior management experience in digital agencies, creative networks, consulting, or tech-enabled organizations, with proven P&L ownership. 
• Demonstrated success scaling operations, launching new business units, and driving consistent profitability. 
• Deep understanding of project management, agency workflows, and operational finance.
• Track record of leading complex, cross-functional teams and maintaining high standards of delivery.
• Familiarity with EOS, OKRs, or other performance frameworks. 

Key Responsiblities

• Lead all Nigerian operations across Creative, Digital, HR, Procurement, Project Management, and Client Services. 
• Build scalable systems, workflows, and SOPs that support consistent delivery quality and efficiency across all projects and retainers.  
• Translate the Group’s vision into clear operational goals, departmental scorecards, and measurable performance outcomes.
• Oversee a robust Project Management Office (PMO) that ensures every project is delivered on time, on scope, and on budget.  
• Implement project tracking, risk management, and reporting systems to improve delivery accuracy and reduce bottlenecks.  
• Partner with Creative, Digital, and Client Services leads to forecast workloads, allocate resources, and maintain high utilization (70–90%). 
• Own the Nigerian P&L, driving revenue growth, cost efficiency, and sustainable profitability across all brands and ventures.  
• Collaborate with the CGO on new business onboarding, guaranteeing operational readiness and seamless client handover. 
• Operationalize Growth Authority’s membership, content, and SaaS infrastructure.  
• Implement scalable workflows for toolkit creation, community management, and paid membership operations. 
• Collaborate with the CEO and CGO on monetization strategy and user growth targets.
• Collaborate with the CEO to operationalize strategic initiatives, global process standards, and new venture launches.