Chief Digital Officer at Deloitte

Description

• We are looking to hire a Chief Digital Officer who will be responsible for driving the business, leveraging on online technologies and data.

Job Responsibilities

• Provide direction and leadership on a day-to-day basis.
• Employ data to create new business development plans and effectively mine territory to develop new customer bases.
• Develop a clearly-defined and compelling digital strategy for the company’s future and ensure implementation of the company's digital roadmap.
• Own the digital strategy - conceptualize, design, build, deploy and manage digital financial products / services to meet the current / future digital needs of the bank.
• Lead the planning, implementation, delivery and continuous improvement of digital solutions for the bank
• Direct the development and revisions to policies and procedures for the general operation of the bank’s digital strategy and its related activities.
• Conduct in-depth customer research and engagement to identify and prioritise digital opportunities for the bank.
• Customize customer journeys based on a strong understanding of their needs and behavioural patterns.
• Act as the single point of contact for all digital product requests, business intelligence reporting and analytical tools requirements to the bank.
• Work closely with digital product team to introduce new solutions, enhance existing solutions/services and retire obsolete solutions in alignment with digital product plan and roadmap.

Requirements

• Minimum educational level - Bachelor's Degree or HND in Computer Science, Marketing, Technology start-up services, FINTECH, payments, mobile, software, hardware assets with a track record of progressively taking on senior roles, or related fields with a Master’s Degree.

Previous Work Experience:

• Minimum requisite experience: 14 - 18 years bank working experience.
• Experience in managing a broad portfolio of products/solutions (preferably digital) through the entire lifecycle; demonstrated leadership in new product development and deployment.
• Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch.
• Proven record of implementing strategic initiatives, policies and operational decisions.
• Strategic thinking and thought leadership.
• Understanding of, and experience working with, payment technologies related to ecommerce, Tokenization, Mobile, IOT etc.
• Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties.
• Executive presence; strong written and oral communication-including large-group presentations.
• People and stakeholder management experience.

Application Closing Date