Channel Manager at WhiteSpace Services Limited

Job Brief

• This position reports to the Sales Manager
• The operations and distribution channels of a lottery business must be supervised and managed by the lottery business channel manager.
• The channel manager works with numerous internal and external stakeholders.

Responsibilities

• Develop and implement efficient channel strategies that are in line with the overall business objectives to increase sales and market penetration.
• Management of daily operations including sales, field operations, direct sales, channel optimization, customer service, product sales.
• Identification, onboarding, and management of channel partners, including distributors, agents, and retailers.
• To assure their success, develop trusting working connections and offer continual guidance and training.
• Success in Meeting Sales Goals: Set channel partners' sales goals and keep a careful eye on their progress.
• Create incentive plans and marketing initiatives to encourage and honor partners that surpass sales targets.
• Conduct routine market analysis to spot trends, opportunities, and threats. This should include competitor and customer information. Use this knowledge to improve performance overall and channel tactics.
• Product Distribution: Create and implement dependable and effective procedures for product distribution to enable prompt delivery to channel partners.
• Educate partners and customers on product portfolio and other services offered.
• Ensure that the company is always in full compliance of all provisions with regulatory body.
• Create annual and periodic budgets for the department and ensure that and monitor and review actual costs versus budgeted costs.
• Assist in achieving the financial objectives of the company by following guidelines established in profitability and pricing; review the team pipeline to determine the revenue expectations; develop strategies for increasing profitability and decreasing processing times.
• Constantly review team performance and advice on follow-up or next steps
• Liaise with all vendors associated with our products to ensure good performance.
• Ensure we achieve full coverage of all the local governments and communities in Enugu.
• Adhere to all Company policies and procedures inclusive of following communication procedures, securing proprietary documents and expense report.
• Complete any other assignments given by the company.

Skills and Experience:

• Candidates should possess minimum of Bachelor's Degrees in Business Administration, Marketing or its equivalent with 3 - 5 years of cognitive marketing experience
• Proven channel management expertise, ideally in the gambling or lottery sectors.
• Strong business sense and comprehension of marketing and sales concepts.
• Excellent communication and leadership abilities, with the capacity to establish and uphold enduring bonds with internal and external stakeholders.
• Ability to understand facts and make judgments based on it. Analytical attitude.
• Strong problem-solving and negotiation skills.
• Knowledge of industry standards and regulations for the gaming or lottery industry.
• Ability to fulfill deadlines and work under duress.
• Proficient with the CRM program and the Microsoft Office package.
• Being reliable and trustworthy with good interpersonal abilities
• Having good concentration and knowledge about routes and geography.